State Hotline for Emergency and Citizens Complaints.

Emergency Hotlines

• Hotline for Emergency Call: 911
• Citizens Complaints: 8888
• Police: 117
• Meralco: 16221
• Manila Water: 1627
• Red Cross: 143
• Hopeline: 804-4673

NATIONAL DISASTER AND RISK REDUCTION AND MANAGEMENT COUNCIL (NDRRMC) HOTLINES
Trunklines: 911-5061 to 65
Operations Center: (02)911-1406, (02)912-2665, (02)912-5668, (02) 911-1873

NDRRMC Hotlines for Luzon

Office of Civil Defense - National Capital Region: (02) 421-1918/ (02) 913-2786

Office of Civil Defense - Region I: (072) 607-6528

Office of Civil Defense - Region IV-A: (049) 531-7266

NDRRMC Region IV-B: (043) 723-4248

NDRRMC - Cordillera Administrative Region: (074) 304-2256, (074) 619-0986,

(074) 444-5298, (074) 619-0986

Office of the Civil Defense regional office telephone directory

Region I: (072) 607-6528, (072) 700-4747

Region II: (078) 304-1630, (078) 304-1631

Region III: (045) 455-1526, (045) 455-0033

Region IV-A: (049) 834-4344, (049) 531-7266, TF (049)531-7279

Region IV-B: (043) 723-4248, (043) 702-9361

Region V: (052) 742-1176

+63917-574-7880 (Globe)

+63928-505-3861 (Smart)

Region VI:n(033) 336-9353, (033) 337-6671, (033) 509-7319

Region VII: (032) 416-5025, (032) 253-6162, (032) 253-8730

+63917-947-5666 (Globe)

+63949-471-0009 (Smart)

Department of Social Welfare and Development

Text Hotline: 0918-912-2813

Trunkline: (02) 931-81-01

Disaster Response Unit: 856-3665, 852-808

RED CROSS

Hotline: 143, (02) 527-0000, (02) 527-8385 to 95

Disaster Management Office: 134 (Staff), 132 (Manager), 133 (Radio Room)

Telefax: 527-0864

DEPARTMENT OF INTERIOR AND LOCAL GOVERNMENT (DILG)

0917-6279627

Philippine National Police (PNP) hotline patrol 

Hotline:

117

722-0650

Text hotline:

0917-847-5757

Bureau of Fire Protection (NCR)

Direct line: (02) 426-0219, (02) 426-3812, (02)426-0246

Philippine Coast Guard

Trunkline: (02) 527-8481 to 89

Action center:

(02) 527-3877

0917-PCG-DOTC 0917-724-3682 (Globe)

0918-967-4697

METRO MANILA DEVELOPMENT AUTHORITY (MMDA)

Hotline: 136

Trunkline: (02) 882-4150-77

loc. 337 (rescue)

255 (Metrobase)

319 (Road Safety)

374 (Public Safety)

320 (Road Emergency)

(02) 882-0925 (Flood Control)

DEPARTMENT OF TRANSPORTATION AND COMMUNICATIONS (DOTC) CENTRAL HOTLINE

Public Assistance Center: 7890

Civil Aviation Authority of the Philippines (CAAP)

Operations: (02) 879-9112, 879-9110

Manila International Airport Authority (MIAA)

Text hotline: 0917-8396242 (TEXNAIA)

Terminals 1, 2, and 4: 877-1109 local 2444

Terminal 3: 877-7888 local 8046

Clark International Airport Corporation (CIAC)

Trunkline: (045) 499-1468

Mactan-Cebu International Airport (MCIAA)

Operations: (032) 340-2486 local 1560

Civil Aeronautics Board (CAB)

Hotline: (02) 542-5234

Maritime Industry Authority (MARINA)

Enforcement Office: 524-9126

Call and Text hotline: 0917-SUMBONG (7862664)

Land Transportation Office (LTO)

Text LTO hotline: Text LTOHELP to 2600 (All networks)

Hotline: (02) 922-9061 to 66

Land Transportation Franchising and Regulatory Board (LTFRB)

24/7 hotline: 1342

Text/Viber hotlines:

+63917-550-1342

+63998-550-1342

PHILIPPINE ATMOSPHERIC, GEOPHYSICAL AND ASTRONOMICAL SERVICES ADMINISTRATION (PAGASA) HOTLINE

General inquiries

Public Information Unit

(632) 4342696

Weather updates

Weather Forecasting Section

(632) 9264258, (632) 9271541

Aviation weather updates

Aeronautical Meteorology Service Section

(632) 8323023

PHIVOLCS

Trunkline: (02) 426-1468 to 79, local 124/125 (Seismology)

DEPARTMENT OF PUBLIC WORKS AND HIGHWAYS (DPWH)

Hotline: 165-02

Trunkline: (02) 304-3000

Road repair/maintenance: (02) 304-3713, (02) 304-3904

North Luzon Expressway (NLEx)

Hotlines:

(02) 3-500

(02) 580-8900

Subic-Clark-Tarlac Expressway (SCTEX) hotlines

Traffic Control: 0920-96-SCTEX (72839)

Trunkline: (02) 362-2246 / (02) 362-9997

Skyway System hotline

Hotline: (02) 824-2282

Landline: (02) 776-7777

Globe: (0917) 539-8762

Smart: (0999) 886-0893

Sun: (0932) 854-6980

South Luzon Expressway (SLEx) hotline

Hotline: (02) 824-2282, (02) 7763909

Laguna: (049) 508-7539, 502-8956

Manila: (02) 584-4389, 0917-687-75390

Customer Assistance:

Landline: (02) 888-8787

Globe-text only: (0915) 625-6231

Smart-text only: (0939) 500-6910

Sun-text only: (0923) 597-6105

CAVITEX

Hotline: (02) 825- 4004

Call and Text hotline: 0942-822-8489

Southern Tagalog Arterial Road (S.T.A.R Tollway)

Hotline:

(043) 756- 7870

(043) 757-2277

Philippine National Railways (PNR)

Control Division:

(02) 319-0044

Light Rail Transit Authority (LRTA)

Pasay- 63 (2) 853-0041 to 60

Santolan- 63 (2) 647-3479 to 91

Metro Rail Transit (DOTC-MRT3)

Control Center:

(02) 920-6683, (02) 924-0054

Trunkline:

(02) 929-5347

Office for Transportation Security (OTS)

Hotlines:

(02) 853-5249

0915-315-5377

Manila Traffic Hotline

Front desk: (02)527-3087

Traffic Investigation: (02)527-3088

Trunkline: (02)527-3065

Las Piñas Traffic Hotline

Hotline: (02)874-5756

Investigations: (02) 874-3927

Traffic: (02)874-5754

Mandaluyong Traffic Hotline

Traffic: (02)534-2993

Command Control Center / C3: (02)533-2225

Emergency: (02)588-2200, (02)588-2299

Marikina Station Tactical Operations Center (STOC)

Hotline: 161

PNP: (02)646-1631

Traffic: (02)646-1633

Pasig Traffic

Traffic: (02)641-1907

Command Control Center / C3: (02)643-0000

Trunkline: (02)643-1111

Makati Public Safety Department

Command Control Center / C3: (02)870-1940, (02)870-1942

Traffic / Radio Room / Public Safety Department: (02)844-3146, (02)819-3270 to 71

Manila Water Hotline

Hotline: 1627

Source: https://www.gov.ph/web/guest/hotlines